Senior Project Manager. Digital Transformation & AI Automation.

Professional summary

Senior Project Manager and Integration Consultant with 13+ years driving digital transformation across aviation, logistics and enterprise technology. Experience spans ERP integration, WMS, OMS, TMS, REST/SOAP/EDI architecture, IoT, real-time analytics, queue management systems and full-lifecycle delivery from pre-sales through hypercare.

January 2025 - Present · New Delhi

GMR Group - WAISL Digital

Project Manager - Digital & AI Automation

• Lead AI/ML, IoT, RFID and cloud integration delivery across 76 airport systems and platforms with 99% uptime.
• Drive Queue Management, APOC/LISA and Smart Airport RFID/IoT integrations, with DAPS at 90% completion.
• Coordinate video analytics, telemetry, sensor and fleet-management data pipelines across cloud, edge and on-premise environments.
• Use AI-augmented workflows to reduce integration documentation and turnaround time by 90%.

January 2023 - January 2025 · Delhi

DSV Global Transport & Logistics

Global IT Service Delivery Manager

• Delivered TMS, EDI and digital logistics integrations for 14 major enterprise clients.
• Improved SLA turnaround and cost efficiency by up to 44%.
• Led pre-sales workshops, scope assessment, API mapping, estimates and distributed-team delivery governance.

December 2021 - January 2023 · Noida

Moglix Pvt. Ltd.

Senior Technical Program Manager

• Led SAP integration with WMS, OMS and LMS workflows for a major industrial conglomerate.
• Served as integration SPOC for a $250M supply-chain technology programme.
• Managed BRDs, PRDs, API mapping, SIT, UAT, production issues and cross-vendor delivery.

December 2014 - October 2021 · New Delhi

Delhivery Ltd.

Product Engineer - Integration Lead & Control Tower Manager

• Built WMS, OMS, TMS and B2B SaaS integration capability across a seven-year tenure.
• Created API documentation and mapping standards used in 200+ enterprise onboardings.
• Expanded serviceability across 12,000+ pin codes and improved Middle/Last Mile SLA from 60% to 92%.
• Reduced East Region last-mile cost per shipment by 20% and redesigned logic across 20,000+ lanes.

Earlier experience

Sony India

Engineering & quality foundation

Early-career experience that established disciplined problem solving, quality orientation and technical execution before the transition into logistics platforms and enterprise delivery.