New Delhi, India · GMR Group — WAISL Digital, IGI Airport

Aayush Agarwal

Senior Project Manager — Digital Transformation, AI Automation & Systems Integration

13+ years turning disconnected systems — ERP, WMS, IoT, RFID, real-time telemetry — into one working pipeline. Built at Delhivery. Scaled at Moglix and DSV. Now running mission-critical integrations for Delhi International Airport.

See the flight path Get in touch
76
systems integrated at IGI Airport
99%
uptime sustained
13+
years, 4 industries

Profile

The person recruiters ask "who actually connects all these systems?" — this is him.

Senior Project Manager and Integration Consultant with 13+ years driving digital transformation across aviation, logistics and enterprise technology — including a seven‑year foundation at Delhivery building the WMS, OMS, TMS and B2B SaaS stack for India's largest 3PL. Currently architecting AI/ML, IoT and real‑time analytics integrations for Delhi International Airport, spanning video analytics, telemetry, edge computing and cloud‑to‑edge pipelines across 76 systems at 99% uptime.

CertifiedPMP® · Lean Six Sigma Black Belt · IIM‑A Advanced Digital Transformation
StakeholdersAAI · CISF · BCAS · DGCA · MoCA — plus enterprise clients across India, the US & APAC
AlsoLL.B / LL.M, practising advocate — legal & contract fluency alongside delivery
AI‑augmentedClaude, ChatGPT, Copilot, Kiro — used daily, cutting documentation turnaround by 90%

Impact, in numbers

Every role left the system faster, cheaper or more reliable than it found it.

0

Systems integrated — AI/ML, IoT, RFID & cloud, at GMR/WAISL

0%

Uptime sustained across airport integration systems

0%

Faster documentation via AI‑augmented workflows

0

Enterprise client go‑lives — TMS/EDI, at DSV in 2 years

0%

SLA & cost improvement delivered at DSV

0M

Programme value owned as Integration SPOC at Moglix

0%

Middle & Last‑Mile SLA, up from 60% at Delhivery

0+

Enterprise integrations onboarded across India, US & APAC

Career flight path

Four roles, one climb: from network operations to airport‑scale AI integration.

Read top to bottom like a flight log — each waypoint is a real employer, dated, with the altitude he reached before the next climb.

  1. Current Jan 2025 — Present

    GMR Group — WAISL Digital · IGI Airport, Delhi

    Project Manager — Digital & AI Automation

    • Architected AI/ML, IoT, RFID and cloud integrations across 76 systems, sustaining 99% uptime from requirements through hypercare.
    • Used Claude, ChatGPT and Copilot to cut integration documentation and turnaround time by 90%.
    • Drove Queue Management, APOC/LISA and Smart Airport RFID/IoT delivery; advanced DAPS to 90% completion.
    • Maintained ISO 9001, GDPR and AIS‑140 compliance across every integration workflow.
  2. Jan 2023 — Jan 2025

    DSV Global Transport & Logistics · Air & Sea, Delhi

    Global IT Service Delivery Manager

    • Delivered TMS, EDI and digital logistics integrations for 14 enterprise clients in two years.
    • Improved SLA turnaround and cost efficiency by up to 44% through Lead Logistics Application ownership.
    • Ran pre‑sales workshops and integration assessments; produced API mapping and scope documents.
    • Coordinated distributed teams across regions on prioritisation, capacity and escalation.
  3. Dec 2021 — Jan 2023

    Moglix Pvt. Ltd. · Noida

    Senior Technical Program Manager — Technology & Supply Chain

    • Led end‑to‑end SAP ERP integration with Moglix's WMS/OMS/LMS for a major industrial conglomerate.
    • SPOC for a $250M supply chain technology programme — requirements, API mapping, vendor coordination.
    • Delivered BRDs, PRDs and flow diagrams for Buyer, Vendor and Logistics Portal integrations.
    • Owned SIT/UAT cycles enforcing data quality and field‑level validation standards.
  4. Dec 2014 — Oct 2021 · 7‑year tenure

    Delhivery Ltd. · New Delhi

    Product Engineer — Integration Lead & Control Tower Manager

    Growth path: Senior Associate, Control Tower & STAF (2014–16) → Product Engineer, Integration – PSI (2016–21)

    • Architected WMS, OMS, TMS and B2B SaaS integrations end‑to‑end — requirements through hypercare.
    • Authored Delhivery's B2C and B2B API documentation, adopted across 200+ client onboardings.
    • Elevated Middle & Last‑Mile SLA from 60% to 92%; cut Last‑Mile cost‑per‑shipment 20% in the East.
    • Expanded serviceability across 12,000+ pin codes covering 55% of national coverage.

Core competencies

What he's actually good at, grouped the way a delivery org would group it.

Integration & ERP

WMS–ERP Integration (SAP, Oracle, Dynamics) · REST/SOAP/JSON/XML/EDI · API & Field Mapping · Dell Boomi · MuleSoft · IBM IIB · Apache Camel · TIBCO · BizTalk · webMethods

Platforms & Ops

WMS / TMS / OMS Delivery · Queue Management Systems · IoT Platform Architecture & Edge Computing · Real‑Time Analytics & Telemetry · 3PL/4PL Operations

Delivery & Governance

SIT · UAT · Hypercare · Root Cause Analysis · Solution Architecture & Pre‑Sales · Change Management · Agile/Scrum · Vendor & Contract Management

Data & Tooling

SQL · Python · Athena · Power BI · Cube APM · Coralogix · Jira · Azure DevOps · Postman · Confluence · Git · Jenkins CI/CD

AI‑Augmented Delivery

Claude · ChatGPT · Microsoft Copilot · Kiro · Gemini — for requirements analysis, documentation, test‑case generation & SQL automation

Stakeholder & Legal

Government aviation bodies (AAI, CISF, BCAS, DGCA) · Client workshops · Contract review (LL.B/LL.M, practising advocate)

Credentials

Education & certifications

Education

  • Executive Programme, Advanced Digital Transformation — IIM Ahmedabad
  • LL.B & LL.M — Advocate, Supreme Court of India
  • MBA — Marketing & Management
  • B.Tech., Computer Science & Engineering (2010–2014)

Certifications

  • Project Management Professional (PMP®) — PMI
  • Lean Six Sigma Black Belt — MSME / Govt. of India
  • GIS for Supply Chain Management — ISRO
  • Digitalization in Aeronautics — University of Munich
  • Digital Transformation — IIM Ahmedabad
  • Scrum Fundamentals Certified (SFC)
  • Project Management — Google
  • All India Bar Examination — Bar Council of India

Domain expertise

WMS ImplementationTMS Connectivity3PL/4PL OpsE‑Commerce FulfilmentLast & Middle Mile LogisticsInventory ReconciliationOMSCarrier & Vendor IntegrationEDI & B2B CommerceCross‑Border LogisticsNetwork DesignSLA ManagementAPI Lifecycle ManagementMiddleware & iPaaSPre‑Sales Solution Architecture

Get in touch

Evaluating him for a role? Start here.

Open to Senior Project Manager, Integration Consultant and Digital Transformation roles across aviation, logistics and enterprise technology.

Emailer.aayushagarwal@gmail.com Phone+91‑9045008046 LinkedIn/in/aayush‑agarwal Based inNew Delhi, India